Privacy Policy
We, OSKA Shop Hamburg, Große Bleichen 31, 20354 Hamburg, comply with the regulations of the German Federal Data Protection Act [Bundesdatenschutzgesetz] and take protection of your personal data seriously, particularly in your own interest. Thus personal data is only captured to the extent required for technical reasons, e.g. for processing of an order. Data captured is not used outside our company, sold or passed on to a third party – unless this is indispensable for implementation of the contract – in any circumstances.
Revocation
You can revoke your consent to storage of your data, your e-mail address and their use for sending the Newsletter at any time without stating reasons.
Personal data
Personal data will only be captured if you provide us with such data voluntarily in connection with your order. Unless you give us your separate consent, we will only use the data your have provided in order to execute and process your order and to contact you. Once your order has been executed in full and the purchase price paid in full, your data will, unless you have given your explicit consent to its further use, be blocked for any such further use and deleted after expiry of the storage periods required by the provisions of German fiscal and commercial laws.
Your data will be passed on to the forwarding company engaged to deliver the goods ordered to the extent that this is necessary for delivery of the goods. We will pass your payment data on to the bank instructed to handle the payment transaction.
Your matters that are legitimately in need of protection will be taken into consideration pursuant to the statutory provisions of law.
Use of cookies and log files
Our Website pages use cookies in various places. Their purpose is to make our internet presence more user friendly, more effective and secure. Cookies are small text files that are sent to your computer and stored by your browser. Most of the cookies we use are what are known as "session cookies". They are deleted automatically when your session ends.
Our company also automatically captures and stores on our server what are known as log files; these are transmitted to us by your browser and provide information on the following:
- Browser type/ version,
- Operating system used,
- Referrer URL (the previous site visited),
- Host name of the accessing computer (IP address),
- Time of server request.
Reach measurement and analysis of user activity
We use services on our website to measure reach and analyse user activity so that we can better personalise our online advertising based on interests and locations. For this, we use the processes Google Tag Manager, Google Analytics, Google Conversion Tracking, Facebook Conversion Tracking (visitor pixels) and Facebook Custom Audience.
We would like to point out that due to current case law (annulment of the Safe Harbour data protection agreement with the USA by the European Court of Justice on 6 October 2015), the USA is classified as a third country without an adequate level of data protection. We have no transparency concerning whether and how personal data is processed by these services or used for other purposes.
Below you can find information on the use of the services mentioned above in terms of data protection law.
Use of Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google Inc. 1600 Amphitheater Parkway Mountain View, CA 94043, USA. This service also uses cookies, which enable an analysis of the use of the website. The information generated by the cookies (including your IP address) is transmitted to a Google server in the USA and stored there. Google uses this information to evaluate your use of the website, to compile reports on the website activity for the website operators, and to provide other services connected with the use of the website and the Internet. Google will also transfer this information to third parties, if required by law. To restrict the use of your data by Google, we anonymized the last octet (= the last three digits) of your IP address. This octet serves for host identification, ie the location identification of your IP address. This modification makes it impossible to draw precise conclusions about your exact place of residence. You can prevent the installation of the cookies by setting your browser software accordingly; however, we would point out that in this case you may not be able to fully utilize all the functions of this website. By using this website, you agree to the processing of the data collected by you in the manner described above and for the aforementioned purpose.
You can also prevent the data produced by the cookie and relating to your use of our Internet presence (including your IP address) being collected and sent to Google and being processed by Google by downloading and installing the browser plug-in available here: tools.google.com/dlpage/gaoptout?hl=en.
Use of Google Adwords Conversion Tacking
As an AdWords customer, we use Google Adwords Conversion Tracking, an analysis service by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
This involves Google Adwords setting a cookie on your computer (a “conversion cookie”) if you accessed our website via a Google ad. These cookies are only valid for a limited time and are not used to identify you personally. If you visit certain pages of ours and the cookie has not yet expired, we and Google can see that someone has clicked on the ad and been sent to our site. Each AdWords customer has a different cookie. This means that cookies cannot be traced back via the Internet pages of AdWords customers. The information obtained using conversion cookies is used to produce conversion statistics for AdWords customers who have signed up for conversion tracking. AdWords customers find out the total number of users who have clicked on their ad and been sent to a site with a conversion tracking tag. However, they do not obtain any information which could enable them to identify users personally. If you do not wish to be part of the tracking process you can refuse the setting of the necessary cookie, for instance by configuring your browser to deactivate the placing of all cookies automatically. You can also deactivate cookies for conversion tracking by configuring your browser to block cookies from the domain ”googleadservices.com“. You can find more information together with Google’s data privacy policy here:
www.google.com/policies/technologies/ads/
www.google.de/policies/privacy/
Use of Google Tag Manager
Our website uses the Google Tag Manager. This service enables website tags to be managed via an interface. Tags are small code elements on our website which, among other things, enable us to measure traffic and user activity, to register the effect of online advertising and social channels, to use remarketing and focus on certain target groups and to test and optimise our website. The Google Tag Manager simply implements tags. This means that no cookies are set and no personal data is collected. The Google Tool Manager triggers other tags, which in turn may collect data. However, the Google Tag Manager does not access this data. If deactivation has been configured at domain or cookie level, it remains in place for all tracking tags if they have been implemented by the Google Tag Manager. You can find more information on the Google Tag Manager here:
www.google.de/tagmanager/faq.html
www.google.de/tagmanager/use-policy.html
Use of Facebook Conversion Tracking and Facebook Custom Audiences
Within our website we use the service Facebook Conversion Tracking (visitor activity pixel) by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (‘Facebook’). This enables us to follow the activity of users after they have seen or clicked on a Facebook ad and to register the effectiveness of Facebook ads for statistical and market research purposes. Data collected in this way is anonymous for us; this means that we do not see the personal data of individual users. However, this data is stored and processed by Facebook, about which we will inform you according to our information status. Facebook may link this data with your Facebook account and use them for its own advertising purposes, in accordance with Facebook’s data policy (see www.facebook.com/about/privacy/).
For use-based online advertising we also use the product Facebook Custom Audience. In principle, this means that a hash value which cannot be traced back to you is generated from your usage data and transmitted to Facebook for analysis and marketing purposes. The information is stored in a Facebook cookie. It cannot be ruled out that Facebook compares the hash value with data from your Facebook account and can infer the relevant use from this.
You may refuse to permit Facebook and its partners to place ads. You may change the settings for Facebook ads here: www.facebook.com/ads/website_custom_audiences/
You can find more information about the purpose and scope of data collection and how Facebook processes and uses data in this connection, as well as about the settings you can use to protect your privacy by accessing Facebook’s privacy policy statement here: www.facebook.com/privacy/explanation
Use of services for newsletters and e-mail notification
To send our newsletters and e-mails we use the services MailChimp and Mandril. We obtain these services from the company The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318 (“Rocket”).
For sending our newsletters and e-mails the personal data we send to Rocket are your e-mail address, your name, the language of the country where you are located and your title. We do not send your personal data to any other third party. Your data are stored on servers in the USA.
We have no transparency about what evaluations, monitoring and other uses Rocket carries out with the personal data transmitted to it. You can find out more about how personal data is dealt with by MailChimp here: mailchimp.com/legal/privacy/
The use of our newsletter function is voluntary. You can revoke your permission for collecting, processing and using your personal data and your e-mail address and for using them for sending the newsletter at any time, without giving reasons, by notifying us at the contact address given below.
Use of geolocalisation
To enable us to offer you specific services (such as linking you to our site in the relevant language) our website uses the geolocalisation software developed by MaxMind Inc.14 Spring Street, 3rd Floor, Waltham, MA 02451, USA. This software analyses IP addresses to determine their approximate location. Geolocalisation works exclusively on the basis of anonymised IP addresses. This means that the exact location of the visitor to the website cannot be determined. Please also take note of the privacy policy of MaxMind, which you can access here: www.maxmind.com/de/privacy_policy
Storage of your data (Amazon Web Services)
To store your data we use the cloud service Amazon Web Services by the company Amazon Web Services, Inc. (AWS). Your data is stored on AWS cloud servers. AWS has categorically no access to your data. You can find more details on AWS data privacy here: aws.amazon.com/serviceterms.
Information
You have the right to be provided with information free of charge on personal data stored, its origin and recipient, the legal grounds for its storage, blocking or deletion of data and the revocation of permission given and the purpose for which the data is processed. Information on the data stored is available at info@oska.com
Please note: The content of this privacy policy will have to be amended from time to time. Thus we recommend that you read the information again when you next visit our site to ensure that your own information is always up to date.